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Please contact our customer service representatives and get personal help for all your product related questions in both English and Chinese.

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Customer Service : (852) 6480 4157
Sales Fax No. : (852) 3020 1832
Email :
Office Hours : 9:00 am to 6:00 pm (Monday to Friday)
9:00am to 1:00pm (Saturday)
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We are always interested in hearing about your experience with our products and services. Please give us your impressions confidentially. Include your e-mail address and/or telephone and fax so that we may respond.

Free Installation and Defected Goods Exchange

Delivery Costs
Customers can enjoy free delivery charge for each order over HKD $3000. For orders under HKD $3000, delivery charge is HKD $50 per order. Delivery charge is waived when installation is selected.

Customers can enjoy free installation charge for each order over HKD $6000. For orders under HKD $6000, installation charge is HKD $150 per item. Delivery charge is also waived when installation is selected.

For extra peace of mind, we offer a free 3 months warranty on the installation for products installed by Future Lighting. After the three months warranty period, we also offer a one year door to door defected goods exchange service from the date of your purchase, whether you are using the product for home or business, Future Lighting can help you.

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